Bijjlive FAQ — All your questions answered in one place

No. Under Bijjlive's policy, each person may only hold one account. Creating multiple accounts is a violation of our terms and, if detected, all associated accounts may be closed. If you have an extra account, please contact support.

on the login page Click the "Forgot Password?" link. A reset link will be sent to your registered email address. The link is valid for 24 hours. Click it to set a new password.

KYC (Know Your Customer) is an identity verification process. Before your first withdrawal, you'll need to submit a photo of your national ID or passport. This is required by our international license and helps keep your account secure. Verification is typically completed within 1–2 business days.

Bijjlive supports mobile banking, e-wallets, and direct bank transfers. Deposit easily through Bangladesh's most popular mobile banking and digital wallet services. Visit the payments page to see all available methods.

The minimum deposit on Bijjlive varies by payment method. You can find the exact minimums on the deposit page or in the cashier section. Mobile banking options generally have the lowest minimum deposit.

Withdrawals are typically processed within 1–3 business days after verification. Mobile banking transfers are usually faster. Completing KYC speeds up the process. Larger amounts may require additional verification.

In most cases, your balance is credited within 5–15 minutes. If it hasn't appeared after 30 minutes, contact live chat support with a screenshot or reference number of the transaction. Issues are typically resolved within 2–4 hours.

Register Once completed, your welcome bonus will be automatically credited to your account on your first deposit. For full details on the bonus amount and terms, Terms and Conditions on the page. The welcome bonus can only be claimed once per account.

A wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. For example, a BDT 100 bonus with a 20x requirement means you need to wager BDT 2,000. Each bonus has its own terms — On the rules page View details.

A percentage of your net losses over a set period (typically weekly) is returned to you as cashback. Cashback generally comes with minimal wagering requirements. The more you progress through loyalty tiers, the higher your cashback rate.

Bijjlive features: Live Casino (Baccarat, Roulette, Blackjack), Slot Games (classic & video slots), Fish Game, Sports Betting And many more — with over a thousand games in total.

Yes. All games on Bijjlive are developed by reputable software providers whose RNG (Random Number Generator) systems are independently audited by third parties. Live Casino games are streamed in real time with live dealers.

Fish Game is an arcade-style shooting game where you earn points by shooting different types of fish. Bigger fish and bosses give higher rewards. The game is easy to pick up and plays great on mobile too.

Yes. Bijjlive uses 256-bit SSL encryption to keep all data secure. Your personal and financial information is never sold or shared with third parties. To learn more, Privacy Policy View.

Login Once done, go to Account Settings → Security tab → Enable 2FA. An OTP will be sent to your mobile each time you log in, giving your account an extra layer of protection.

Your account may be temporarily locked after multiple failed login attempts or if suspicious activity is detected. Wait a few minutes or reset your password. If the issue persists, reach out to our support team via live chat.

Bijjlive's official App Page You can download the app for both Android and iOS. Do not download the app from any third-party source — this can pose a security risk.

Yes. Bijjlive is a mobile-first platform. Nearly all games are available via the app or mobile browser — Live Casino, slots, Fish Game, and Sports Betting all deliver a full experience on mobile.

Bijjlive offers 24/7 live chat support — just click the chat icon at the bottom of the page. You can also reach us by email at [email protected] (responses typically within 6 hours). Support is available in Bengali.

First, reach out to support via live chat or email. If the issue remains unresolved, follow the official complaints process on the About Us page. Bijjlive takes all complaints seriously and aims to respond within 72 hours.

Log In → Account Settings → Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Details Responsible Gaming Available on the page.

Self-exclusion is a step toward taking a permanent break from gaming. You can activate it through the Responsible Gaming section in Account Settings or by contacting support. The minimum period is 6 months, during which gaming and new deposits will not be possible. Details Responsible Gaming On the page.